Quality management in higher education is generally discussed with reference to commendable outcomes such as success, best practice, improvement or control. This paper, though, focuses on the problems of organising quality management. It follows the narrative of the seven deadly sins, with each 'sin' illustrating an inherent trade-off or paradox…

This paper provides a unique perspective on the student learning outcome assessment process as adopted and implemented at Qatar University from 2006 to 2012. The progress of the student learning outcome assessment and continuous improvement efforts at the university and the initiatives taken to establish a culture of assessment and evidence-based…

This article investigates the implementation of a quality assurance system in Georgia as a particular case of "Bologna transplant" in a transitioning country. In particular, the article discusses to what extent new concepts, institutions and models framed as "European" have been institutionalised in Georgia. Based on an outcome…

This article discusses obstacles that higher education institutions may need to surmount when introducing quality assurance measures such as student evaluation of teaching. It is based on a research study of how student evaluation of one-to-one instrumental tuition is perceived, experienced and practiced by instrumental teachers and their students…

This paper assesses the impact on the curricula of undergraduate programmes in Argentina of the quality assurance mechanism implemented by the National Commission for University Evaluation and Accreditation (CONEAU). The paper examines curricula changes in pharmacy, biochemistry and agriculture undergraduate programmes to show the major…