To create an equitable and inclusive workplace environment, organizations have implemented diversity training for their employees. In some instances, diversity training has been hindered by creating diversity resistance and backlash in the workplace. This essay will explore diversity training and how HRD has responded to diversity resistance and…

High attrition rates in online workforce training and development programs suggest that practitioners continue to struggle to develop relevant learner-centric experiences for their workforce. One strategy to increase learner engagement and make training more relevant is through personalizing learning. While there are several efforts to understand…

Anxiety disorders are the most common mental illness in the U.S. and affect 40 million adults, or 18.1% of the population each year. Anxiety plays an essential role in encouraging productive learning outcomes; however, uncontrolled anxiety could result in heightened emotions that create barriers to learning. Employees who have anxiety disorders…

E-learning is of increasing importance in delivering flexible and distributed programmes for workforce skill development such as induction, product knowledge, systems compliance, and customer service. This research consists of a desktop exploratory review of e-learning concepts, policies, surveys, and a set of proposals and recommendations from…

When it comes to digital literacy, how do we know what kind of skills America's workers need for the workplace, how they can best acquire them, and what competencies or credentials can help them signal their preparedness to employers? Over the past four months, National Skills Coalition staff interviewed business, education, and workforce leaders…

Ongoing research and evaluation that produce actionable, widely disseminated evidence are central to the continuous improvement of U.S. Department of Labor (DOL) programs. In addition, the Workforce Innovation and Opportunity Act of 2014 (WIOA) requires DOL to conduct periodic, independent evaluations to inform the effective operation of WIOA…

This report explores the links between trade unions and workplace training, and the potential benefits of social partnership in the skills system. The UK is relatively unusual in having no formal role for trade unions in the training system. In most advanced economies, trade unions and employers work alongside government in shaping the skills…

Employers interested in working with young people are often concerned about possible barriers that may limit youth's access to workplaces, such as labor laws and liability issues. Employers who eagerly partner with educators to provide guest speakers and company tours might nonetheless be hesitant to invite students into workplaces for experiences…

Advanced manufacturing is growing and thriving in the United States. Companies are in great need of reliable employees who can communicate well, effectively make decisions, and are interested in long-term careers with opportunity for advancement. Employers have identified a need for a more robust talent pipeline to narrow America's skills gap--a…

As a result of rapid changes in technology, much is discussed about the use of social media in branding, marketing, and in general corporate communications. The intensity with which social media tools--blogs, wikis, Twitter, instant messaging (IM) and Facebook, among others--have proliferated is staggering. Increasingly important is the role of…

This dissertation study chronicles the creation of a computer-based, asynchronously delivered diversity training course for a state agency. The course format enabled efficient delivery of a mandatory curriculum to the Massachusetts Department of State Police workforce. However, the asynchronous format posed a challenge to achieving the learning…

Modern organisations have become more complex, less mechanistic and increasingly sensitive to rapid changes in the external environment than in previous eras. Today, executives lead employees through a maze of complexity and changing contexts. However, another group of dedicated professionals, the human resource managers and practitioners, also…

The purpose of the study was to compare the practices used by HRD professionals to evaluate web-based and classroom-based training programs within seven Korean companies. This study used four components of evaluation to examine how HRD professionals evaluated web-based and classroom-based training programs in their organizations and compared the…

This article explores the emerging phenomenon of workplace learning brokerage and the extent to which learning brokers can facilitate workplace learning in firms that have little history of employee development. Drawing on research carried out over a 6-year period, the article puts forward a typology of practice and identifies four distinct forms…