This paper attempts to identify some tools to help practioners think about, debate and plan Workplace Literacy and Essential Skills (WLES) programs. Such tools are necessary so that discussions between practitioners aiming to clarify good practice and successful approaches can get beyond mere descriptions of what happened. In order to compare and…

Since the publication of the Moser Report in 1999, improving the basic skills of adults has been a major priority for all of the UK's governments. There has been a particular interest in building up workplace provision, because of the assumed relationship between the basic skills of the employed population and productivity. A longitudinal study…

This guide raises and discusses questions to guide workplace literacy. The historic context for this handbook is the progress of Project REACH from its inception in 1986 to the present. An introduction considers how an workplace literacy. An introduction considers how an organization's history affects program decisions. Chapter 1 looks at…

Research has shown that an effective assessment of workplace literacy programs requires both formative and summative evaluations. Workplace literacy program impact is best measured using a mixture of standard assessment tests and custom-designed instruments. A broader conception of adult literacy learning can be assessed by using interviews and…

This evaluation guide resulted from a 2-year project that conducted literacy audits at 10 manufacturing companies, assessed 3,291 workers, developed customized assessments and curricula, and provided 104 courses to 948 participants in the Chicago area. The guide is a hands-on resource to assist companies, unions, or educational agencies in setting…

An external evaluation of the Champaign County (Ohio) Workplace Literacy Project used the Triphase Evaluation process based on Stuffelbeam's decision-making model (1971). During the input phase, emphasis was on determining needs of workers and employers in order to develop a training program to meet specific identified needs. The process phase was…

A literacy/basic skills training project, revised to allow for the realities of the economic recession in New England, successfully trained 590 employees and 364 unemployed men and women. Revised positive outcomes included employment in companies outside the eight original companies in the project, enrollment in higher-level education and skills…

The experience of a number of specific local workplace programs indicates a definite connection between the provision of employee basic skills programs and increased worker productivity. One Tennessee company, for example, reports a 95 percent drop in costs resulting from worker mistakes and a doubling of worker productivity since the company…

A project collected data from small and medium-sized firms (employing fewer than 500) in Michigan concerning workplace education programs. It addressed why firms were or were not offering programs, program characteristics, and program impacts on firms and employees. Case studies of 28 businesses were undertaken from May 1991-July 1992 and a…

This special topic issues focuses on workplace literacy. "Literacy Practices in Today's Workplace" (Larry Mikulecky) provides a picture of demands and practices in workplace literacy. "Workplace Literacy Skills: Making Reading Work for Work" (Esther Minskoff) advocates use of contextual instruction and offers guidelines for providing workplace…

Award restructure poses questions about appropriate response to the retraining and education needs of workers in Australia who have literacy difficulties. The following actions should be taken: (1) the government should fund a research project that will evaluate workplace efficiency outcomes for employers who have participated in the Workplace…

This report describes the following components of the Nestle Workplace Literacy Project: six job task analyses, curricula for six workplace basic skills training programs, delivery of courses using these curricula, and evaluation of the process. These six job categories were targeted for training: forklift loader/checker, BB's processing systems…

Project WORKSMART was a Nashville, Tennessee-based workplace literacy project to provide an exemplary multidimensional workplace literacy program while simultaneously demonstrating products and practices that promote lifelong learning that can be customized and replicated in diverse work environments. The project was a partnership between…

The Worker Education Program (WEP) provided workplace programs for 1,000 members of the Union of Needletrades, Industrial, and Textile Employees (UNITE) in Chicago, Cleveland, and Cincinnati. It was sponsored by a partnership among the Chicago Teachers' Center of Northeastern Illinois University, the Central States Joint Board of UNITE, and…

Project Learning T.I.P. (To Improve Productivity) was conducted at three hospitals by the Dade County Public Schools to increase the literacy skills of the approximately 4,000 lower-level hospital employees who were deemed by their supervisors to be limited English proficient or to lack basic skills. Because of recruiting efforts limited by lack…