In small branch libraries, patrons seeking assistance from library staff outside of the dedicated single-service desk often results in large staffing inefficiencies. This paper presents a case study in which the authors applied behavioral psychology models to a branch library's space arrangement to identify possible factors influencing patron…

Color vision deficiencies affect approximately eight percent of the male population (Birch & Chisholm, 2008; Cole, 2007; Jenny & Kelso, 2007; Neitz & Neitz, 2000), yet the condition is often overlooked in the educational setting despite the pervasiveness of color in the school (Suero et al., 2004). The purpose of this study was to…

The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

Discussion of information services at Clemson University libraries focuses on managerial, cost, and behavioral issues that arose during the process of developing online access to information. Extending the online catalog with commercial databases and locally generated files is described, cost and benefit tradeoffs are considered, and student and…

The behavior problems arising from an open library" policy at an elementary school are explored via an exchange of letters between the librarian and a psychologist. (NH)

This discussion of library services in prisons addresses the following topics: (1) the provision of the New York State Department of Correctional Services for library services to prison inmates as an attempt to make changes in inmate problem-solving abilities; (2) the role of library services in prisons; (3) library entrepreneurship as a new…