Empathy is vital in all the helping professions, as theory, practice, and research indicate. But can it be taught? Can it be learned? What exactly does one do to empathize? This article presents a usable model of empathic behavior--as well as imaginative means of enhancing the capacity to empathize. (Author)

The committee process is notoriously susceptible to manipulation. A real pro develops ploys to insure that meetings run exactly as he or she intends. The author here presents tips on how the social worker can guard against such strategies. (Author)