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Direct linkLiu, Tung-Hsuan – ProQuest LLC, 2012
In the early years of online retailing, having an online presence and low prices were believed to be key drivers of success. More recently, electronic service quality has become essential as an online marketing strategy. Online stores provide higher service quality to create online customer loyalty, improve customer satisfaction, and keep a…
Descriptors: Online Systems, Purchasing, Intention, Retailing
Rossomando, Nina P.; Weiss, Walter – J Personality Soc Psychol, 1970
Descriptors: Attitudes, Behavior Change, Behavior Patterns, Behavior Theories
Peer reviewedHarvey, John; Mills, Judson – Journal of Personality and Social Psychology, 1971
Descriptors: Attitude Change, Behavior Patterns, Behavioral Science Research, Cognitive Processes
Manis, Melvin; Ruppe, John – J Personality Soc Psychol, 1969
Descriptors: Behavior Patterns, Behavioral Science Research, College Students, Hypothesis Testing
Schwartz, Shalom H. – J Personality Soc Psychol, 1970
Descriptors: Behavior Patterns, Behavioral Science Research, Community Role, Humanism
Bern, Daryl J.; McConnell, H. Keith – J Personality Soc Psychol, 1970
Descriptors: Attitudes, Behavior Patterns, Behavioral Science Research, Cognitive Processes
Kates, Solis L.; Barry, William T. – J Personality Soc Psychol, 1970
Descriptors: Behavior Patterns, Behavioral Science Research, College Students, Difficulty Level
Nemeth, Charlan – J Personality Soc Psychol, 1970
Descriptors: Behavior Patterns, Behavioral Science Research, Environmental Influences, Hypothesis Testing
