Proper planning and assessment surveys of projects for academic library Web sites will not always be predictive of real world use, no matter how many responses they might receive. In this case, multiple-phase development, librarian focus groups, and patron surveys performed before implementation of such a project inaccurately overrated utility and…

The current research on the "characteristics of effective schools" suffers from a lack of any sound theoretical foundation. In order to establish such a foundation, researchers used the methodology of clinical analysis to determine the goals, purposes, and beliefs underlying the overt behavior patterns found in the effective school…