While health services personnel in the United States receive the best technical training available, they are rarely exposed to a holistic health science curriculum which would enable them to develop the interpersonal competence needed in the delivery of health services. Indeed, the primary task of health services personnel is teaching patients to…

This document is in semi-outline form and served as the basis of a conference presentation on how the discipline of industrial/organizational psychology addresses issues of fairness and justice. The paper begins with a comparison of personnel and organizational psychology (their application to job analysis, job selection systems, and performance…