To penetrate the growing complexity of theoretical perspectives and research methodologies surrounding organizational behavior, this paper introduces the ABC Matrix. This conceptual framework clarifies complex, repetitive organizational behavior by grouping behaviors (avoidance, buffering, and confronting) into readily understood categories. Second, the matrix stresses the importance of observing behaviors at the individual, the group, and the overall organization levels. Third, the framework helps ascertain trends over time and explain current behaviors. Fourth, the matrix serves as a basis for developing practical tools to diagnose behavior and encourage behavior change when appropriate. While early feedback from graduate seminars and professional development workshops for educators supports the matrix as a useful tool, it has not yet been widely critiqued or field-tested. A survey instrument has been designed to meet this need. This paper's three sections (1) introduce, define, and integrate the ABC concepts; (2) present a case study employing the matrix; and (3) explore the matrix's potential for analytical and diagnostic purposes. The matrix enables organizational leaders to see both extreme behavior types and the blending of these behaviors as they typically occur in reality. Because the matrix is not a "canned" approach, it provides guidance for understanding, while encouraging contingency applications to specific organizational sites. (MLH)