This guide is intended for use in presenting a three-session course designed to develop the problem-solving skills required of persons employed in the manufacturing and service industries. The course is structured so that, upon its completion, students will be able to accomplish the following: describe and analyze problems encountered at work;…

This guide is intended for use in conducting a six-session course that will help employees in the manufacturing and service industries get the most out of their work day. The instructional materials included in the guide are designed to teach students to accomplish the following: analyze their daily routines, understand the effect of mental…

This document contains the lesson plans for a 12-week course in basic workplace pre-algebra that was developed for clothing and textile workers through the joint effort of Northeastern Illinois University's Chicago Teachers' Center and the Amalgamated Clothing and Textile Workers Union. A chart for recording students' mastery of 25 course…

This module is designed to enhance employees' problem-solving abilities by improving their communication skills. The module, which is designed to be presented by a single facilitator in six weekly sessions, focuses on three areas of communication: listening, discussing, and acting. Covered in the module sessions are the role of communication and…

This module was developed by educators from the Emily Griffith Opportunity School. Designed for a broad spectrum of employees at a health care facility for the elderly, this three-session workplace literacy workshop is designed around a basic three-part communication model that includes listening, problem solving, and follow-up, along with a…

Developed as part of the ABCs of Construction National Workplace Literacy Project, this instructional module is designed to help individuals employed as pipefitters learn to solve problems with charts and tables. Outlined in the first section is a five-step procedure for solving problems involving tables and/or charts: identifying the question to…

This document contains the lesson plans for a 12-week course in basic workplace math that was developed for clothing and textile workers through the joint efforts of Northeastern Illinois University's Chicago Teachers' Center and the Amalgamated Clothing and Textile Workers Union. A chart for recording students' mastery of 25 course objectives is…

This guide is intended for use in a course in on-the-job communication that was developed as a component of a workplace literacy program for persons employed in the manufacturing and service industries. The course is structured so that, upon its completion, students will be able to accomplish the following: identify different personality types and…

This learning module is designed to enable participants from any workplace setting to identify their own learning styles and to raise awareness of how to work with other employees who have different learning styles. The module includes units for six class sessions. Each unit includes the following materials: rationale, learning objectives,…

This learning module is designed to enable participants to look at problems from a variety of perspectives, to apply a basic problem-solving strategy, to implement a plan of action, and to identify problems that are of particular importance to their workplace. The module includes units for six class sessions. Each unit includes the following…

This learning module, a continuation of the math I module, provides review and practice of the concepts explored in the earlier module at an intermediate level involving workplace problems. The following concepts are covered: instruction in performing basic computations, using general numerical concepts such as whole numbers, fractions, decimals,…

This curriculum module contains lesson plans and application activities that were developed to help adult students master the mathematics skills needed to earn a general high school equivalency diploma. Included in the module are materials designed to help students improve their understanding of mathematics and achieve the following objectives:…

This learning module reviews basic algebraic principles, the use of algebra for solving mathematical problems in the workplace as related to electronics, mechanics, computer operations, printing, and the general concepts of algebraic formulas. The course provides students with a practical knowledge of algebra in areas such as variable algebraic…

This core curriculum is designed for use in helping employees participating in a workplace-specific basic skills program develop basic team-building skills while simultaneously developing basic reading, writing, and mathematics skills. Although many of the instructional materials and sample forms included are applicable to employees in most…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace course in problem-solving techniques. The course is a review of basic problem-solving techniques focused on helping participants to be comfortable solving problems on the job. Topics covered include the…