This program guide identifies primary considerations in the organization, operation, and evaluation of a receptionist and communication systems operation program. An occupational description and program content are presented. A curriculum framework specifies the exact course title, course number, levels of instruction, major course content,…

This manual is intended to assist in the development of programs in vocational English as a Second Language (VESL) for limited-English-speaking individuals working as school custodians. The manual describes steps in program development, offers methods for needs assessment, specifies instructional objectives, discusses techniques for lesson…