Organization development consultants (N=75) asked to list the 10 "most important" diagnostic questions they would want answered before accepting the contract. These were seen as a function of the change agent's organizational model and predictive of the interventions these consultants would plan. (Author)

One of the recurrent problems associated with interpersonal, group, organizations, and intercultural training in communication is the assessment of outcomes. An approach is suggested for the evaluation of training and selection of programs utilizing behavioral assessment of participants' communication competence. (Author)