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Peer reviewedLahiff, James M. – Journal of Business Communication, 1976
Analyzes the relationship between empathy level and occupation and the differences between empathy level and content as categorized into Herzberg's motivators and hygiene factors. (MH)
Descriptors: Behavior Patterns, Behavioral Science Research, Business Communication, Empathy
Peer reviewedMarcus, Philip M.; House, James S. – Administrative Science Quarterly, 1973
Social exchange theory is used to formulate hypotheses about superior-subordinate relations in large complex organizations. Data from self-administered questionnaires are used to support the hypotheses derived from the theoretical model and suggest the utility of further research using social exchange theory. (Author)
Descriptors: Behavior Patterns, Behavioral Science Research, Employer Employee Relationship, Human Relations
Download full textZiller, Robert C. – 1972
Groups exist in a time environment. The group develops, changes, may function for years, and eventually disbands. The theory of groups across time is in a different psychological domain than that of short-term groups. For example, in long-term groups changes in group membership are inevitable whereas in short-term groups these changes are rarely…
Descriptors: Behavior Patterns, Behavioral Science Research, Group Behavior, Human Relations
