Presents various levels of criteria for judging the quality of abstracts and abstracting. Requirements for abstracts to be read by humans are compared with requirements for those to be searched by computer. Concludes that the wide availability of complete text in electronic form does not reduce the value of abstracts for information retrieval.…

Describes a study conducted at Illinois State University that compared the results achieved by library users searching the ERIC database on CD-ROM with the results achieved by individual and teamed skilled intermediaries. Evaluation of library services is discussed, patron search strategies are examined, and strategies for improving patron…

Describes a study conducted at the University of Illinois to test the effectiveness of subject access in the online bibliographic catalog. Relevance is examined and possible methods of improving subject access are described. Results suggest that significant improvements are not possible within the constraints of existing subject cataloging…