Purpose: This paper aims to explore how an academic graduate from the cross field between the humanities and the social sciences and blue-collar workers learns to scaffold knowing in a small- to medium-sized enterprise (SME). Design/methodology/approach: A case study was conducted in an SME that employed the first academic graduate among the…

Purpose: This paper aims to examine the employment and training of mature-aged workers, so that suggestions for improving training for mature-aged workers may be offered. Design/methodology/approach: Six expert interviews were carried out by telephone, and three case studies involving company site visits were completed. Each company case study…

Purpose: The aim of this paper is to provide a framework to measure the response of blue-collar workers to new technology in manufacturing and to establish the relationship between learning culture and that response. Design/methodology/approach: The data were collected with a survey questionnaire from 12 manufacturing sites that were implementing…

Purpose: The purpose of this article is to discuss the potential for learning that is present for process operators in their work at a paper mill. The term learning potential is used to denote the opportunities operators have for learning in their daily work. Design/methodology/approach: A case study of the work and learning of process operators…