In this analytical essay, part of Harvard Educational Review's symposium on Platform Studies in Education, Ben Williamson, Kalervo N. Gulson, Carlo Perrotta, and Kevin Witzenberger argue that global technology companies have begun acting as governance organizations in education. Their analysis focuses on the global technology company Amazon, which…

Customer relationship management (CRM) is a core business strategy for most organizations. In today's global economy, it is essential for organizations to find ways of increasing their productivity. This article discusses the operations management's decision of customer relationships management. It is vital for a business to motivate its employees…

The purpose of this research is to evaluate the impact of firm strategies and corporate performance on enterprise software market growth in emerging regions. The emerging regions of Asia Pacific, Eastern Europe, the Middle East and Africa, and Latin America, currently represent smaller overall markets for software vendors, but exhibit high growth…

International businesses face a difficult task when trying to decide where to place or expand a business that could be located anywhere in the world. Each country is a complex system of human capabilities, technical systems, [infrastructure bases, laws, cultures and economic systems. How can a company know which country is best for it today, and…

This study analyzes and describes the links between the curriculum policies of one urban school district in the US and an intervention by the economics firm Standard & Poor's (S&P). It characterizes the languages and values introduced to the district leadership by S&P as ideologically neoliberal. This school-level case study that makes…

This article talks about a software designed by the University of Phoenix for its business, information-technology, education, and health-care courses. Through the university's "virtual organizations"--online teaching tools designed to simulate the experience of working at a typical corporation, school, or government agency, Phoenix students can…

This paper describes how electronic presentations are currently used by business people. Business people in the United States and Sweden were surveyed to determine how they are using the medium. A questionnaire was mailed to 506 business people in the United States (201 returned) and to 80 business people in Sweden (76 returned). Results are…