The increasingly evolving context in manufacturing and service industries calls for more active learning approaches to easily grasp new business strategies, such as customer-centric operations management. The authors report on case-based courses about a specific customer-centric strategy namely mass customization. The courses echo the Kolb model…

With the development of the social economic conditions, society has a great change to the ability of the business management major students compare with the past, which requires colleges and universities to reform the teaching process. Combined with the relevant requirements of the project of training the talents of management major, we reform the…

Online-supported teaching and learning is a technological innovation in education that integrates face-to-face teaching in plenary lectures, with an online component using a learning management system. This extends opportunities to students to interact with one another via online chats in the process of transacting their learning. There is a need…

Flipped classrooms are gaining popularity in various educational settings as proponents report several benefits. In order for flipped classrooms to be successful, students must take responsibility for certain assignments outside of class time. In this study, Management Information Systems students were to learn textbook material by reading the…

This research study looks at the implementation of an action research project within a blended learning human resource management class in employee and labor relations. The internal and external environment created conditions that converged in the Perfect Storm and resulted in an almost disastrous learning experience for faculty and students. What…

This article aims to investigate the academic performance (measured by quality points) of the business students in quantitative courses. It also explores the impact of a number of factors on the academic performance of business students in these courses. A random sample of 750 third- and fourth-level business students at the United Arab Emirates…

This paper examines a one-credit hour Freshman Year Experience (FYE) course that was implemented within the School of Management at a regional campus of a Big Ten university. Additionally, the paper also discusses the integration of the University's course management system in order to properly prepare management students to be successful in their…

Reviews the existing undergraduate business studies curriculum. Suggests ways in which the curriculum might develop and how critical perspectives might be addressed. Describes an issues-based approach, an approach based on subject specialism, and the critical need to return to the basic purpose of undergraduate business education with the…

The last few years have seen developments in the academic treatment of operations management which both broaden the subject to include a much wider range of industries in the nonmanufacturing sectors and place the operations function in a more strategic context. (MEAD Subscriptions, CSML, University of Lancaster, Lancaster LA1 4YX, England) (SSH)

This publication offers suggestions for improving management so that organizations, especially further education institutions, will be more effective. The conceptual bases for the book are three "tool chests": strategic thinking, speedy decision, and total quality improvement. Chapter 1 clarifies strategic planning and provides case…

This book is intended to help managers coach individuals and groups; assess current performance; develop a coaching plan; keep track of whether their coaching is having the right effect; and learn how to motivate and communicate effectively. Chapters 1-3 establish what coaching is; who can coach; and who can be coached. Chapter 4 lays coaching out…