Provides step-by-step directions for planning and conducting an inhouse course in business and technical writing at an engineering or technical firm. (RL)

Current training in writing for business and industry usually takes the form of short courses. However, the short course is an inappropriate way to teach writing because it is inefficient, represents writing behaviors or strategies inappropriate for some writers, rarely allows time for adequate criticism and revision, presents too much material in…

This paper discusses some of the problems and issues related to technical communications programs in the community college. It is divided into six major sections, focusing on such topics as what kind of courses in technical communication are taught and who teaches them, resources for technical writing staffs, the preparation of technical and…

Advocates student learning portfolios as an effective assessment technique. Explains how to devise a process that involves community expert partners in judging a student portfolio contest in technical writing. Discusses how to sustain community involvement in program assessment and describes how portfolio assessment led to the creation of a…

This document describes the Maryland Hospital Skills Enhancement Program, a collaborative effort of the Maryland Hospital Association, Essex Community College, and three Maryland hospitals that was designed to improve the literacy/basic education skills of hospital employees in 11 targeted service occupations. Two curriculum models were used:…