Although power manifests as a form of social behavior through language, how it contributes to business English lingua franca (BELF) discourses remains underresearched. This article problematizes how perceptions of power dynamics manifest through choices of BELF discourses as practiced in the Bangladeshi ready-made garments (RMG) industry. Data for…

In the globalized labor market, skills gaps between industry expectations and university preparation are becoming more prevalent. English communication skills (ECS) are vital soft skills in all workplaces, particularly in international business, where English is commonly used as a lingua franca. This case study examined the nexus between academia…

The present study aims to identify the tasks needed and propose recommendation of topics and their coverage for the Business English course. This is a survey study employing a mixed method. The data were collected from 42 business professionals who use Business English in their workplace. The instruments used were a questionnaire and a…

Internationally operating professionals in China study business English to develop their language proficiency and transcultural communicative competence. While a variety of business English textbooks are on the market and are used in China, their conceptualizations of culture tend to be nation-based, static, and predictable -- views of culture…

Despite the ever-increasing use of English in international business encounters, there seems to be comparatively little attention given to the interface between actual workplace communication and language programs in terms of identifying and meeting learners' needs. To fill that void, the present study reports on the routine communicative…

Globalisation poses a challenge for businesses with linguistically diverse staff, prompting the choice of English as the default corporate language. Although many studies extensively explored the role of corporate language policy in large corporations, employees' perceptions of such policy has not been explored adequately. Fewer studies…

Laughter is a common feature found in daily conversations as an element showing amusement. However, laughter can also appear in serious talk such as business meetings (Murata, 2007; Markaki, et al., 2010). This paper scrutinizes laughter use between Thai and Burmese participants in a business meeting held in Yangon, Myanmar, and examines laughter…

This study aimed to evaluate the utility of artificial intelligence (AI) in improving the persuasive communication skills of online Master of Business Administration (MBA) students. In particular, this study investigated the influence of personalization through AI using the Google Gemini platform on conventional and online instructional…

Conceptual understanding is important for professionals because a broad and deep synthesis of knowledge enables flexible and original thinking in complex problem solving. However, little is known about the appearance of conceptual understanding at the student level. This article therefore investigates the appearance of conceptual understanding in…

To enhance pedagogical innovation, the study reports on an investigative study using surveys and teacher participant observation of 121 English-major undergraduates about using problem-based approach under active learning framework in business English teaching, learning outcomes, and suggestions for the teaching and learning process to cultivate…

Business English and academic English may perhaps be thought of as areas of language use requiring precision of expression and a quest for specific and unambiguous meaning. However, corpus evidence shows that both types of language, in their spoken contexts, exhibit noticeable use of the kinds of vague expressions found in everyday conversation.…

Numerous studies have attested to the consensus-orientation and cooperative nature of English as a lingua franca (ELF) interactions. However, limited attention has been given to moments of disagreements in ELF communication, with most of the little existing work focusing on disagreements in ELF academic or informal contexts. Consequently, little…

This paper examines the employment of pragmatic empathy as a grand strategy in business letter writing. To account for the realization of pragmatic empathy in business letters, we make a corpus-based manual analysis of four types of business letters. It is found that (1) the choice of deixis is a major concern in most letters: while second person…

This paper presents an exploratory analysis of the implementation of Induction Helper, which is a learning aid created to facilitate and promote Thai students' inductive reasoning ability. Participants were three Thai lecturers of English writing and 45 Thai students. Data was collected through in-depth interviews, projective techniques, and…

In this paper, we discuss the multi-faced role of English writing in the international workplace. Drawing upon previous research, we point out that English, as the main lingua franca, supports a variety of writing practices in the workplace, and so it presents both significant value and challenges for internationally operating individuals and…