The pet care service industry is booming. The U.S. Census Bureau (2019) recorded pet service industry payroll numbers at almost $11.2 billion (excluding veterinarian services). In this teaching case, Mark, the owner of a successful dog boarding business, is looking to capitalize on that growth as he expands his customer demographic to welcome cats…

How does a professional sport organization with a toxic organizational culture transform its workplace to one built around equity, diversity, and inclusion? This article addresses that question in a case study that explores the aftermath of the Dallas Mavericks' sexual harassment scandal. The case allows students to analyze the crisis the…

"Using Educational Psychology in Teaching" helps readers learn to apply educational psychology theories and research to their own classroom practice. This book teaches using an integrated-case approach, with every chapter starting with a true-life classroom case study. The case is then woven throughout the chapter. The 12th Edition…

Courses: Crisis Communication, Advanced Public Relations. Objectives: In this multiple class activity, students will (a) apply crisis communication concepts and skills to several phases of an ongoing hypothetical crisis, (b) synthesize course material into a crisis communication manual, and (c) engage in ongoing critical reflection about best…

Unaffordable textbooks highlight neoliberal regimes in higher education, whereby privatization and profit undermine student success. The cost of textbooks has risen more than 1,000% since 1977 (Popken, B. 2015, Aug. 6. College textbook prices have risen 1,041 percent since 1977. NBC News. https://www.nbcnews.com/…

Courses: Public Relations, Organizational/Crisis Communication, Social Media in Organizations. Objective: The goal for this activity is for students to simulate an organizational response to an environmental/health crisis impacting their business operations. By working through various components of a crisis event, students apply theoretical…

Courses: Organizational Communication; any advanced communication course that can benefit from using a case study approach. Objectives: This semester-long case study assignment asks students to write a case study around an organizational communication issue based on their empirical data collection of a real organization. Students are expected to…

This article details a teaching exercise developed for use in core business law courses for undergraduates and Master of Business Administration (MBA) students. The exercise has two primary goals. First, if conducted toward the end of the course, it allows for the substantive review of several primary areas of business law such as business…

Historians have long appreciated the value of the U.S. Census as a source of statistical data for studying nineteenth- and twentieth-century American history. However, in ways that many other primary source documents do not, the census reflects and addresses social, political, and economic issues on national, state, and community levels…

Dashboards allow managers to interact with data, asking "what if" questions and looking for patterns. This topic is typically mentioned in information systems courses; however, many students will not have experience with developing dashboards or using them to answer business questions. The purpose of this assignment is to provide…

Reframing is the ability to identify and significantly change assumptions or perspectives. It is a powerful skill but can be difficult to learn and apply. This article presents two experiential exercises for teaching reframing in negotiations: the Rental Home case and the Multiplex Saw case. These exercises are designed to produce frame-shifting…

This case study is designed for use in graduate courses in student affairs and higher education administration. This case presents some of the challenges that higher education professionals face concerning policies and laws as they relate to student mental illness and emotional support animals. Requests for emotional support animals are becoming…

Implementing and integrating an Enterprise Resource Planning (ERP) system into an organization is an enormous undertaking that requires substantial cash outlays, time commitments, and skilled IT and business personnel. It requires careful and detailed planning, thorough testing and training, and a change management process that creates a…

Helping students understand the Nature of Science (NOS) is a long-standing goal of science education. One method is to provide students examples of science history in the form of short stories. This article modifies that approach, using historical case studies to address both the history of science and the history of technology, as well as the…

Use this practical guide to develop collaborative and interactive online experiences for teacher candidates. The author examines methods for integrating evidence-based practices into online teaching environments, including think alouds, case-based instruction, peer feedback, and field experience. The content is applicable to a variety of…