The pet care service industry is booming. The U.S. Census Bureau (2019) recorded pet service industry payroll numbers at almost $11.2 billion (excluding veterinarian services). In this teaching case, Mark, the owner of a successful dog boarding business, is looking to capitalize on that growth as he expands his customer demographic to welcome cats…

The Cross Industry Standard Process for Data Mining (CRISP-DM) framework was developed in the 1990s and has been widely used as the most relevant and comprehensive leading principle for conducting analytics projects. Despite the wide acceptance and adoption of the CRISP-DM framework, the current business analytics discipline often focuses on the…

With the growing entrepreneurial spirit and ease of selling items online, many people are turning to virtual marketplaces to earn extra income or, in some instances, build a career. This case focuses upon the development of a database to assist in inventory management for an online reselling business that has grown from an occasional hobby to a…

This case provides an opportunity for classroom discussion of ethical issues addressed by computing technologists and the Association of Computing Machinery (ACM) Code of Ethics as the authors describe a recent lawsuit brought against Sutter Health. Security issues, data breaches and compliance with industry privacy rules are common concerns for…

This case is designed to be used in business analytics courses; particularly those that emphasize predictive analytics. Students are given background information on money laundering and data from People's United Bank, a regional bank in the northeast United States. The students must develop their hypothesis, analyze the data, develop and optimize…

Since ChatGPT exploded onto the scene in October 2022, the media has been breathless with their discussion about how it is going to impact many aspects of life and work. In order to bring this new reality of generative AI into the "Introduction to Management Information Systems" classroom at both the undergraduate and graduate levels, we…

Technological tools continue to permeate modern life, to the extent that they can supplant previously fundamental skills. Maps and route-finding are no exception. This complex function, driven by huge volumes of data, makes modern transportation easier, more resilient, and at the same time riskier and more dependent on a sometimes-opaque…

This case asks information systems analysts to assess the cybersecurity posture of a manufacturing company. The exercise works well as a group activity in an information systems course that addresses cybersecurity controls. The case introduces guidance from the National Institute of Standards and Technology, and learners develop work products…

Teaching business analytics has become a critical requirement in many business schools to stay competitive, and the search for real-world examples of business analytics applications is a subject of great interest among analytics instructors. Instructors want to be able to show students how to develop and build business analytics applications that…

Case studies allow for in-depth exploration of multi-faceted issues found in real world information system development projects. The TheatreWorks of Southern Indiana case examines the requirements of a local community theatre group as it strives to incorporate and leverage database technology in a unique non-profit performing arts setting.

According to the cliché, it is not what one says so much as how one says it. In the business world, those words ring particularly true. How one presents information can influence all forms of business decisions, from level of investment to expansion to downsizing and everything in between. This brings up significant questions relating to the…

This case describes a classroom activity that explores a fictional software product company to help students learn about ways that businesses make money from software, including Free & Open Source Software (FOSS). The activity shows how a company might evolve through different business models, but does not imply that some models are always…

Dashboards allow managers to interact with data, asking "what if" questions and looking for patterns. This topic is typically mentioned in information systems courses; however, many students will not have experience with developing dashboards or using them to answer business questions. The purpose of this assignment is to provide…

In academia, plagiarism adheres to the traditional definition: utilizing another person's words or ideas without proper credit. Students are taught to cite everything, while instructors are given tools to detect plagiarism. This ultimately creates an atmosphere of paranoia, where students fear accusation and teachers are convinced that plagiarism…

This case describes a real-world scenario based on a fictional new commuter airline seeking to develop a database to support their operations. Students are asked to design and develop a database to allow the airline to track flights, passengers, bookings, and more, based on a set of business rules, default data, and other requirements. The case…