This study assesses the usefulness of case records in significantly expanding the base of knowledge in education administration. Forty-six school personnel case records were examined in regard to: how respondents perceive and describe problem situations; whether or not alternative strategies are reported and, if so, what types; and what kind of…

An assessment of the usefulness of case records in contributing practical information for improved administrator effectiveness, with a focus on the development of performance evaluation criteria, is the purpose of this study. Forty-two case records were classified according to content and outcome, and further classified as successful or…