Despite evidence suggesting that standardized tests are an imperfect measure of academic readiness, many community colleges across the country rely on them alone to determine student course placement. However, when the COVID-19 pandemic forced campuses to transition to remote operations in spring 2020, proctoring in-person placement tests became…

Postgraduation outcomes for community college students are complex. In addition to traditional job placement and earnings information, transferring to a 4-year institution is a positive first-destination outcome. Furthermore, community college students may have education and career goals that do not include earning a degree. Community college…

We present a case study of the process through which a methodology was developed and applied to a quasi-experimental research study that employed propensity score matching. Methodological decisions are discussed and summarized, including an explanation of the approaches selected for each step in the study as well as rationales for these…

Online learning has grown exponentially within higher education in the past decade, especially at community colleges. As online course offerings expand community colleges need to assess student learning in order to ensure quality learning experiences for students and for accreditation purposes. The purpose of this study was to compare the…

To enhance their competitive advantage in the marketplace, many business leaders develop market orientation strategies designed to increase customer engagement. These market orientation strategies include improvement in service delivery, relationship management, customer satisfaction, and quality control methods. There is a lack of understanding…

More than a third of all undergraduate students are 25 or older, and their presence on college and university campuses is growing. However, institutions of higher learning are struggling to meet the needs of, and improve persistence and completion rates for, this significant student population. "Increasing Adult Learner Persistence and…

Part-time and adjunct faculty members have been present in institutions of higher learning since the founding of this country. These groups of faculty provide a variety of unique professional experiences to their students; they offer financial savings and scheduling flexibility for their colleges and on many levels, adjuncts offer a range of other…

This study examines two community college instructional support programs to explore the effectiveness of an evaluation model--responsive evaluation theory--that may ease the tensions between a concern over programs' processes and reporting requirements for program outcomes. The study uses a comparative qualitative case study design and applies…

Public organizations charged with coordinating higher education institutions face a complex set of tasks. Whether coordinating institutions within one sector or across sectors, such organizations play vital roles in promoting a state's capacity for policy leadership to meet the growing need for an educated citizenry. National experts have…

The references presented in this bibliography provide an overview of contemporary scholarship on community college assessment. The citations were selected for the breadth and depth of information they provide on effective assessment practices as well as diverse approaches to the assessment of student learning. In addition to describing practical…

The effectiveness of community colleges is increasingly dependent on their understanding of the external environment and their capacity to forecast and respond to the changing external landscape. As a result, they need to establish a system to continuously monitor changes in that environment and to identify and weigh the implications of changes on…

Increased demands for colleges and universities to engage in outcomes assessment for accountability purposes have accelerated the need to bridge the gap between higher education practice and the fields of measurement, assessment, and evaluation. The "Handbook on Measurement, Assessment, and Evaluation in Higher Education" provides higher…

English as a second language (ESL) programs in community colleges are as diverse in the models they follow as the students they serve. This volume provides a detailed look at how faculty and administrators are tailoring their ESL programs to best serve the needs of their students and the missions of their institutions. The authors of the thirteen…

Students in traditional as well as online classrooms need more than grades from their instructors--they also need meaningful feedback to help bridge their academic knowledge and skills with their daily lives. With the increasing number of online learning classrooms, the question of how to consistently assess online learning has become increasingly…