This paper describes empirically tested strategies for containing mailed questionnaire costs while maximizing survey response rates. Survey focus, critical to gaining respondent interest and completion of the survey instrument, should be selected on the basis of the theme of the study in order to reduce survey length and yield more in-depth and…

Discusses the need for formative evaluation in radio programing, and outlines 11 approaches to radio research. (CMV)

The Community Design movement advocates that mismanagement of the physical environment is a major factor contributing to social and economic ills of a community. This book provides the proven tools and techniques for bringing community members into the community design process successfully and productively. It offers 15 case studies chronicling…

This manual is intended for managers of training and institutional development programs. Its objective is to provide clear and practical advice for those who conduct impact evaluations. Impact evaluation is distinguished from other types of evaluation by the area of the program on which it focuses, the assessment of the extent to which a program…

A guide for institutional self-study is presented that covers departmental and programmatic or specialized self-study and accreditation. The guide is intended as a handbook for participants in self-study processes, as a basic reference for administrators on processes and uses of self-study, and as a reader-manual for workshops on self-study and…

Described in this technical note is a 2-week workshop designed to train Indonesian community education workers (peniliks) to develop and use case studies in their work with village learning groups. The peniliks are described as mostly male, from a variety of backgrounds, but with backgrounds similar to that of their clients. Learning groups are…

This book, which is intended to assist human resource professionals and line managers in the United Kingdom, is a practical guide to retaining key employees. Discussed in the introduction are the relationship between downsizing and retention, problems that retention difficulties pose for human resource management, and the effects of retention…

As part of on-going research on rural public service provision, researchers illustrated the use of a methodologically rigorous tool (a "tradeoff game") for eliciting community preferences for municipal public services. The trade-off game allowed adults in 122 households in Erin Township, Wellington County, Ontario, to assess 13 currently…

This manual, which is intended for vocational education and training (VET) providers, does the following: explains fundamental market research concepts; highlights situations where market research can help VET providers with their planning and policy development; and illustrates the uses of market research in VET institutions. The following topics…

Designed for faculty and administration in higher education, the book describes concepts, methods, and case studies in the field of administrative assessment. The first section explores issues and perspectives in three chapters authored by Charles H. Farmer: "Why Evaluate Administrators?", "How Can Administrators be…

This document examines adult and community learning (ACL) and quality programs across England. The difficulties faced by local education agencies' ACL services in delivering quality are noted, along with ways quality improvement has been supported. Quality programs--whether internal or external, based on awards, or used as diagnostic tools--are…

This document, which was developed for use by the participants in a national staff development videoconference on making sense of the issues in family and adult literacy, contains useful information and resources for literacy program staff who are considering making changes in their literacy programs. The document consists of the following:…

Developed as a guide for improving current procedures or initiating procedures to evaluate vocational education programs in correctional institutions, this handbook provides an introduction to and understanding of the evaluation process through the use of a case study, flowcharts, check lists, descriptions of helpful resources, and examples of…

These appendixes to the final report of the evaluation of eight Law Enforcement Assistance Administration (LEAA)-funded courts training institutes contain individual case studies, survey instruments, a manual for conducting an ongoing evaluation, and a discussion of training and its evaluation. The twelve case studies presented in the first…

This guide outlines how school districts can identify sex discrimination against women teachers and women administrators in their employment practices. It offers step-by-step instructions for collecting and analyzing data relevant to hiring patterns, promotional processes, salary, and fringe benefits. The first section of each chapter provides…