Teaching public administration theory and linking it to practice can be challenging; yet are central goals to MPA programs. Using relevant examples that students can relate to is instrumental in achieving the pedagogical goals of linking theory to practice and achieving the NASPAA competencies. "New Amsterdam" is used as a case study for…

Academic researchers tend not to study dysfunctional, disturbing or malfeasant administrative and organizational behaviors in the higher education (HE) sector; yet, a variety troubling things regularly take place in HE. This article offers some 'conceptual spadework' to open up the muted discussion about this disquieting aspect of the sector. We…

Case studies provide helpful teaching tools to capture the complexity of administrative problems from an action-oriented perspective. With increasingly complex policy problems at hand, more interdisciplinary, interactive, and discursive approaches to teaching are also in demand. However, the case method offers a broad variety of options for…

We present a case-based role-play exercise that effectively simulates a crisis students must manage. In the exercise, a farm equipment manufacturing company has decided to redirect its product line, and this change requires laying off a significant portion of its workforce. Students must grapple with the fact that a local news report will be…

The gap between public managers and academics has long been a topic of discussion in the field of public affairs. This article presents a successful strategy to bridge this gap: the creation and use of local case studies in executive education for Portuguese public managers. We found that the creation process, which included interviews with…

Leading organizational change is a daunting aspect of leadership. However, effectively leading change enables positive individual and organizational outcomes. Herein, we present a case-based classroom exercise to teach students about organizational change, demonstrate different aspects of the change process, and teach how to overcome resistance to…

This paper illustrates how unbundling has progressed from university-controlled approaches to incorporating partnership organisations into the delivery of university functions, specifically teaching. In this paper, we limit the scope of unbundling to the management of online teachers using three Australian case studies. In the first section, we…

This case exposes students to contingent liabilities, a complex topic they must grapple with in practice, via introduction of the problem of accounting for vacation pay earned but untaken. The case has been tested with both undergraduates and graduates. It is appropriate for students in an intermediate accounting course and can be completed either…

By the start of 2015 all University courses in Australia were required to be compliant with the new the Australian Qualifications Framework (AQF). Quality in higher education seeks to achieve three goals - quality of design, quality of conformance and quality of performance. This paper brings together a number of higher education principles such…

This article examines the intersection of three concepts in education -- cultural security, globalization and the postcolonial critique -- are related in order to advance the application of cultural security studies in educational administration and leadership. The first section discusses constructivist security studies as they apply to…

Over the course of the twentieth century, Ontario teacher education underwent substantial transformations in terms of policy, jurisdiction and design, which shifted authority from provincially controlled normal schools to more semi-autonomous teachers' colleges and finally to faculties within university campuses. In looking at these top-level…

The logic behind "continuous improvement" sounds simple--but it takes a skillful leader to make the process pay off. While the logic behind the popular "continuous improvement" process seems simple, the authors' study of schools using approaches based on continuous improvement revealed that skilled leadership is as important as…

The board of Fiserv (an investment management company) has already decided to close the business no matter what. Agile Financials has agreed to buyout Fiserv and retain part of the Fiserv staff if the purchase deal closes. However, if too many of Fiserv's clients left with their accounts or if the customer satisfaction index (CSI) continued to…

Integrating foresight into corporations has proved to be challenging. This account of practice reports on the introduction of futures and foresight (FF) teaching content into an executive Masters programme. The FF content was further linked to and provided a background for action learning sets. The purpose was to identify how introducing distant…

This article describes a four-month-long MBA course on business communication taught at NUST Business School, National University of Sciences and Technology, Pakistan. A workshop-style approach was adopted in the course that helped the students break their emotional glass ceiling and become comfortable in their skin. The course enabled the…