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Download full textMarina, Sarah; Davis-Hamilton, Zoya; Charmanski, Kara E. – Journal of Research Administration, 2015
Three studies were jointly conducted by the Office of Research Administration and Office of Proposal Development at Tufts University to evaluate the services within each respective office. The studies featured assessments that used, respectively, (1) quantitative metrics; (2) a quantitative satisfaction survey with limited qualitative questions;…
Descriptors: Research Administration, Evaluation Methods, Universities, Surveys
Using a Client Survey to Support Continuous Improvement: An Australian Case Study in Managing Change
Besch, Janice – Research Management Review, 2014
With the arrival of online survey tools that are low-cost, readily available and easy to administer, all organizations have access to one of the most effective mechanisms for determining quality improvement priorities and measuring progress towards achieving those priorities over time. This case study outlines the use made of this simple tool by a…
Descriptors: Foreign Countries, Educational Change, Case Studies, Educational Improvement
Turnbull, Brenda J.; White, Richard N.; Sinclair, Elizabeth; Riley, Derek; Sipe, Cynthia L.; Pistorino, Carol – National Center for Education Evaluation and Regional Assistance, 2010
This first of two reports presents early findings from the National Evaluation of the Comprehensive Technical Assistance Centers (Comprehensive Centers), a federally funded program that provides technical assistance to states in connection with the No Child Left Behind (NCLB) Act of 2001. The law authorizing the Comprehensive Centers, the…
Descriptors: School Districts, Technical Assistance, State Action, Program Implementation
