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Stivers, Jan; Garrity, N. B. – College and University, 2004
When a mid-sized public college made a politically unpopular decision to purchase new student information system software, a team of fourteen people from across campus was assembled and charged with facilitating the transition from the home-grown system. This case report describes the challenges they faced as they worked to understand their…
Descriptors: Public Colleges, Information Systems, Computer Software, Information Technology