Using a needs assessment conducted for the Girl Scouts of Greater Philadelphia as a test case, this article analyzes the conditions facilitating the collection of information needed for strategic planning in a voluntary organization and the related conditions influencing whether or not the information would in fact be used. (TJH)

Evaluators must use a flexible, open-minded approach oriented toward a holistic view of the implementation and operation of the program they are analyzing. The use of more than one methodology expands the potential findings and avoids the limitations of a unidimensional approach. (SLD)

Bank's report of a long-term evaluation of the Bureau of Jewish Education, discussed in the previous article, is reviewed and commented on from the following points of views: (1) effects of local ecology on evaluation activities; (2) implications of the case study for the role and training of evaluators; and (3) unemphasized aspects of the case…

This paper presents a case study of a stakeholder-collaborative approach to the utilization of evaluation. The roles of participants were extended to incorporate: the design, administration, and interpretation of surveys and interviews; extensive data-gathering; and development of major portions of the final report. (Author/LMO)

Two case studies, a study of retention of health care personnel and a study of internal organizational communication, are presented that illustrate the application of multidimensional unfolding (MDU) and mapping to organizational concerns. This approach to multivariate analysis allows clients and stakeholders to picture the results of complex…

Both pragmatic and experimental approaches to studying adolescent suicide are applied in this study of a suicide prevention curriculum for eleventh graders. Pragmatic and experimental paradigms were both of value in addressing needs of these students and in making general knowledge available. (SLD)

This section presents two pragmatic studies focusing on a real-life situation and specific applications in managerial decision making. One study deals with improving occupational safety in a bedding manufacturing plant, whereas the other concentrates on managing a state mental health program. (SLD)

An analysis of the use of a survey on a state-level conservation tillage program was conducted to assess the effects of personal influences. Personal factors influenced timeliness, user's desire for and ownership of information, interaction among decision makers and the evaluator, methodological appropriateness and quality, and use planning. (TJH)

Conditions influencing conduct and impact of state-level program evaluation are explored. A model is offered as a guide for assessing conduct and impact, and its use is demonstrated by a case study contrasting the approaches of two states examining an issue raised by the Federal Health Care Financing Agency. (SLD)