The purpose of this study was to evaluate the availability and effectiveness of administrative support elements for online teaching faculty, and introduce a faculty validated Matrix for use as a guide in development of administrative support for online programs. When administrators make decisions about the infrastructure support needs of a current…

Many times distance education policy is created after an institution has already begun offering online courses and programs. In addition, faculty members may be left out of the discussions about and creation of distance education policy, yet expected to willingly teach online courses. A recent study exploring faculty perceptions of the distance…

This paper reports on the findings about a mentoring project that failed. It is based on a case study in which the writer participated as a mentor of the staff members of the South African Department of Labour. In 2002, the South African Department of Labour (DoL) published a tender ref: Services/ta/cst/p1/wp3 for Communications Skills Training…