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James, Randolph I. – Performance and Instruction, 1987
Describes how two methodologies for analyzing and improving performance--performance engineering and organization mapping--were used in a case study involving the purchasing department of an electric utility. Highlights include the establishment of a model of the desired results, measuring existing performance, and the designing of an improvement…
Descriptors: Case Studies, Improvement, Measurement Techniques, Models
Wedman, John F.; Wedman, Judy M. – Performance and Instruction, 1985
Describes an instructional performance engineering model for changing ineffective instructional practices. The model postulates that attempts to change instructor practices should concentrate on instructional performance variables that can be directly influenced: information, instrumentation, and motivation. The model relates these variables to…
Descriptors: Administrator Responsibility, Case Studies, Change Strategies, Decision Making
Kaufman, Roger – Performance and Instruction, 1983
This alternative model for identifying, diagnosing, and treating organizational needs identifies the basic elements of organizations, determines gaps between what is and what should be for each element, and allows interventions which are internally and externally consistent and successful. Common tools for closing these gaps are described. (MBR)
Descriptors: Administrator Role, Case Studies, Holistic Approach, Improvement
Harbour, Jerry L.; And Others – Performance and Instruction, 1991
Describes a hypermedia system, HSYS, that was developed by the Idaho National Engineering Laboratory to investigate human performance in technologically complex operational settings, i.e., nuclear power plants and offshore oil platforms. Three subsystems are explained: (1) a knowledge base; (2) an embedded training module; and (3) an advisory and…
Descriptors: Case Studies, Computer System Design, Hypermedia, Man Machine Systems
Gayeski, Diane M. – Performance and Instruction, 1988
Presents a decision model for selecting interactive media formats to solve human performance problems in organizations. Training problems and motivational problems are discussed, change strategies and assessment of values and aptitudes are described, and case studies that apply the decision model are included. (LRW)
Descriptors: Case Studies, Change Strategies, Improvement Programs, Incentives
Shatzer, Linda – Performance and Instruction, 1987
Presents case study on personal computer teleconferencing to compare its cost effectiveness with that of on-site training. A model is described that uses a checklist for decision making in three areas: (1) initial considerations, (2) planning considerations, i.e., design elements, and (3) technical considerations, i.e., review and selection…
Descriptors: Case Studies, Check Lists, Comparative Analysis, Cost Effectiveness