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Direct linkLeMahieu, Paul G.; Nordstrum, Lee E.; Greco, Patricia – Quality Assurance in Education: An International Perspective, 2017
Purpose: This paper is one of seven in this volume that aims to elaborate different approaches to quality improvement in education. It delineates a methodology called Lean for Education. Design/methodology/approach: The paper presents the origins, theoretical foundations, core concepts and a case study demonstrating an application in US education,…
Descriptors: Quality Assurance, Educational Quality, Educational Improvement, Case Studies
Networked Improvement Communities: The Discipline of Improvement Science Meets the Power of Networks
LeMahieu, Paul G.; Grunow, Alicia; Baker, Laura; Nordstrum, Lee E.; Gomez, Louis M. – Quality Assurance in Education: An International Perspective, 2017
Purpose: The purpose of this paper is to delineate an approach to quality assurance in education called networked improvement communities (NICs) that focused on integrating the methodologies of improvement science with few of the networks. Quality improvement, the science and practice of continuously improving programs, practices, processes,…
Descriptors: Quality Assurance, Educational Quality, Educational Improvement, Total Quality Management
Gallifa, Josep; Batalle, Pere – Quality Assurance in Education: An International Perspective, 2010
Purpose: This paper aims to present an in-depth case study with student perceptions of service quality, discussing the relevance of these perceptions for the important issue of quality improvement in higher education. Design/methodology/approach: The paper presents institutional research carried out in a multi-campus system in Spain made up of…
Descriptors: Foreign Countries, Multicampus Colleges, Case Studies, Educational Quality
The Effect of Academic Culture on the Implementation of the EFQM Excellence Model in UK Universities
Davies, John; Douglas, Alex; Douglas, Jacqueline – Quality Assurance in Education: An International Perspective, 2007
Purpose: The paper seeks to explore the effect of academic culture on the implementation of the European Foundation for Quality Management's (EFQM) Excellence Model in UK universities. Design/methodology/approach: A literature review reveals several aspects, which collectively define the academic culture in UK universities. These aspects were…
Descriptors: College Faculty, Foreign Countries, Universities, Case Studies
