The model developed here is the outcome of a project funded by the Quality Assurance Agency Scotland to support implementation of flexible programme delivery (FPD) in post-compulsory education. We highlight key features of FPD, including explicit and implicit assumptions about why flexibility is needed and the perceived barriers and solutions to…

This document details the creation and development of a small-scale microfiche production unit in the Matheson Library of the Papua New Guinea University of Technology. Emphasized are the technical aspects of developing the unit, especially in a developing nation. Specifications for equipment are provided, and production procedures are detailed.…

Discusses the results of the Wisconsin-Ohio Reference Evaluation Program (WOREP) that was used by the reference department at the Brandeis University (Massachusetts) library. Results are compared with an onsite evaluation to determine factors that influence the provision of high-quality reference service. (LRW)

Describes a statistical study of three databases, conducted at Iowa State University, on holding links between citation databases and the online catalog. Provides insights into the construction and quality control of citation databases and online catalogs, and identifies a new issue of continued maintenance of ISBNs and ISSNs for catalogers.…