Pressing social problems and inequities call attention to the need for interventions that target root causes and change systems. A significant challenge facing system change efforts is the lack of systems-based evaluation theory and methods. To address this challenge, we conducted an instrumental case study of evaluation within an exemplary…

The board of Fiserv (an investment management company) has already decided to close the business no matter what. Agile Financials has agreed to buyout Fiserv and retain part of the Fiserv staff if the purchase deal closes. However, if too many of Fiserv's clients left with their accounts or if the customer satisfaction index (CSI) continued to…

How do schools maintain momentum with change and enter new cycles of growth when they are attempting to do things differently? This article draws on a two-year evaluation of the "Positive Behaviour for Learning School-Wide" initiative to identify key factors that enabled schools to engage in a long-term and iterative change process.…

The importance of public education has never been greater as we enter the dawn of a new millennium. Innumerable efforts have been focused on improving public education, but the unfortunate result has been an array of fractured, piecemeal efforts. What is needed is a systemic approach to go from "tweaking" to "transforming"…

Local issues that combine economic, environmental, and equity impacts make excellent contexts for interdisciplinary teaching. An instructional unit, "Should We Use Wood for Energy? A High School Education Program," was developed by the University of Florida's School of Forest Resources and Conservation to engage high school students in…

The most pressing social problems facing humanity in the 21st century are what systems theorist Russell Ackoff referred to as "messes"--complex dynamic systems of problems that interact and reinforce each other over time. In this article, the authors argue that the lack of progress in managing messes is in part due to the predominance of…

Community colleges enroll almost half of the undergraduates in the United States and provide students the option to earn a degree at a lower cost and offer more flexible class schedules than four-year colleges. However, among first-time, full-time degree-seeking students entering public two-year schools, only about 20 percent graduate with a…

States, school districts, and schools across the country are increasingly implementing multi-tier systems of support (MTSS) to improve outcomes for all students. Kansas is no exception. The Kansas MTSS is designed to improve outcomes for all students by instituting system-level change across the classroom, school, district, and state. Such…

The 2004 California Mental Health Services Act requires large-scale system change in the public mental health system through a shift to recovery-oriented services for diverse populations. This article describes an innovative strategy for workforce recruitment and retention to create and sustain these systemic changes. The California Social Work…

Through special funding by the Ministry of Education and Science in 2008, the Research Institute for Higher Education (RIHE) at Hiroshima University has been able to implement a new research project on the reform of higher education in the knowledge-based society of the 21st century. RIHE hosted the third International Workshop on the Higher…

Situated in the heart of the fertile San Joaquin Valley twenty miles north of Fresno, the city of Madera has a population of 56,710 people. Agriculture is the driving force behind the local economy; the area produces more than 100 crops including raisin grapes, almonds, figs, pistachios, alfalfa, corn, milk, cattle and poultry. The total value of…

Siedentop and Locke (1997) proposed three critical elements that must exist in our profession to make a difference and achieve systemic success in physical education (SSPE): (a) quality PE in the schools, (b) effective physical education teacher education (PETE)programs, and (c) a working relationship between the two. Using Cuban's (1992)…

In this article, the author discusses how an instructional leader can overcome organizational inertia and create a genuine systemic change by starting small. To make a successful change, an organization must do the following: (1) Find the right staff and a powerful idea; (2) Provide a sponsor; (3) Start small; (4) Get results; (5) Find a…

The purpose of the case study is to describe how one large school district in the United States has expanded their expectations for students based on the perceived need for graduates to compete in an increasingly global job market. The study "summarizes" the processes for establishing districtwide systems to support these expectations. The case…

In a case study of a large Australian university the metaphor of panarchy is used as a means of describing and understanding the complex interrelationships of multi-scale institutional projects and the influences of a variety factors on the potential success of e-learning initiatives. The concept of para-analysis is introduced as a management…