Within the last 12 years, email has emerged as the most commonly used form of written communication in the corporate workplace. Several factors have contributed to the widespread use of email. This form of communication is generally rapid, is more economical than distributing or mailing printed documents, and permits simultaneous communication…

Knowing is an enacted, communicated process that is difficult to observe, let alone manage, in organizations. Communities of practice (CoPs) offer a productive solution for improving knowledge and knowledge management, but the communicative processes that enact CoPs have not been explored, leaving CoPs as an organizational black box. This research…

A case study tested the premise that people cope with ambiguity in particular ways within an organizational context, negotiating for understanding and choice through the manipulation of power, ideology, and technology. The study focused on the implementation of a satellite communications network in local Catholic Church offices and on staff…

By means of communication network analysis and individual interviews conducted between September 1982 and March 1983 with district administrators in a single medium-sized school district, this study describes the consequences of the 1975 decentralization of the district's communication network. Following a brief introduction and a discussion of…