As the COVID-19 pandemic shut down most face-to-face instructions and services in higher education, universities struggled to continue teaching and serving students. In particular, student services like academic advising were significantly impacted, as most advising is conducted in person. The use of synchronous communication technology was…

Many American social work education programs now offer study abroad components, which provide significant advantages to students, including cross-cultural exposure, personal and professional development, and preparation for a globalizing profession. However, multiple ethical challenges are presented when North American (often White) students…

This ethnographic case study explores intercultural and ethnographic engagement by undergraduate Hong Kong students enrolled in an Intercultural Communication course at a public research university. Ethnographic projects originated from virtual exchanges with undergraduates in a professional writing course at a private research institution on the…

Taking a practice perspective, this article explores how built spaces within the university can impact on, and enable, practices of everyday professional learning amongst university educators. The discussion draws on analysis, informed by the theory of practice architectures, of interviews with six academics at a Swedish university. Three main…

How do archives start and who are they for? The Caribbean Social Forum, based in Woolwich in the Royal Borough of Greenwich, London, are currently considering these questions as they look to preserve the stories of over 600 Caribbean members who the media have framed as 'the Windrush Generation'. The paper argues that co-created projects, where…

Prior analyses of face-to-face contacts in collaborations have focused on one substitute only. Instead, we analyse various potential substitutes for face-to-face contacts in collaborations. Based on 45 interviews with academics from five leading European universities of technology our findings show that face-to-face contacts are closely…

Purpose: The objective of this research is to explore factors that influence interns' satisfaction (is) toward the e-internship program, an alternate adopted by management institutes in lieu of the regular summer internship amidst the global pandemic, coronavirus disease 2019 (COVID-19). Design/methodology/approach: A cross-sectional research…

Studies have shown how social media, including Facebook and Twitter, are reshaping communication, news, and information. It is therefore important to explore the role social media plays in student protests and campaigns in order to determine to what extent social media allows participation and audience inclusion during #FeesMustFall and other…

This study employs dramaturgical analysis, the study of social interaction in terms of theatrical performance, in examining online student interactions. Region-specific activity--front stage (the course LMS) versus backstage (Facebook)--was examined to determine where students spend their time doing class-related tasks. The context for this case…

In this qualitative single-case study, this researcher explored the challenges faced by online advisors and their need to have a training program that is beneficial to online academic advisors. The purpose of this study was to explore the perceptions and experiences online advisors had regarding challenges they faced and the on-the-job training…

Online instructional design and how to engage students cognitively in online asynchronous courses have been an ongoing question. This case study presents an intentional design of an asynchronous online graduate course to foster cognitive presence. The research questions investigate students' cognitive presence (CP) captured by two measures:…

The motivation to adopt innovative communication and e-learning practices in education settings can be stimulated by events such as natural disasters. Education institutions in the Pacific Rim cannot avoid the likelihood of natural disasters that could close one or more buildings on a campus and affect their ability to continue current educational…

The trend of teaching English as foreign language in 21st century has changed from teacher centered to students centered paradigm which results the need of students? autonomy in learning process. Then, this research was aimed to depict how the schoology as e-media to promote 25 VII A class students? autonomy in learning English as foreign language…

We propose a model of University-linked collaboration for teaching international business as a tool to facilitate equitable learning and cross-border engagement. We extend the collaborative online international learning (COIL) model from student-to-student to student-to-professional by proposing a six-factor model. We set this collaboration across…

This ethnographic case study has focused on language use in texting out of institutional contexts between voluntary language partners. Within the translanguaging and digital literacies framework, we explored how two pairs of Korean-English language partners practice translanguaging in texting in order to construct their multilingual identities.…