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Using the Technology Acceptance Model (TAM) to Conduct an Analysis of User Perceptions
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Young, Cheryl E. – ProQuest LLC, 2010
Contractor performance evaluation enables agents to make informed purchasing decisions, provide feedback to contractors/vendors, and help improve service quality and customer satisfaction. However, both public and private organizations sometimes fail to do so, as is the case at a division of a government organization located in a northeastern U.S.…
Descriptors: Feedback (Response), Purchasing, Social Change, Socioeconomic Background