Given the rapid advances in information communication technology (ICT) and the ever-increasing likelihood that students will be collaborating on cross-cultural teams in their future careers, creating opportunities to engage in collaborative writing projects across borders and then observing the dynamics of international virtual online…

This dissertation examines the diffusion of an innovative information technology system across multiple cultures between 2000 and 2006. Developed and implemented by technical communicators in the technical communication department of a global medical device company, the Advanced Single-Source Authoring and Publication System (ASAPS) brought…

Presents two case studies that challenge business communication and technical writing students to respond to problems that reflect a multicultural dimension and involve business people whose perspectives, values, and traditions are not Western. Includes discussion questions. (SR)