Student voice related to assessment, particularly in graduate educational leadership preparation programs, can be a powerful source of data to inform program development and implementation. This case study explores student experience and attitude toward assessment in two graduate level educational leadership programs at a midwestern university in…

Since (higher) education is more important than ever in knowledge societies, high priority should be ascribed to quality management in higher education institutions and its effectiveness. However, there is still a lack of systematic evaluation of the latter, particularly analyses which are not restricted to ex-post gathered data and expert…

The purpose of this qualitative case study from archival material was to evaluate the degree of public transparency in the evaluation methodology and procedures of school superintendents of districts with student populations between 700 and 900 students in the State of New York. This study examined the language of the 71 superintendent employment…

Much importance is now placed upon the evaluation of outreach interventions by higher education institutions (HEIs). Accompanying this focus are requests that HEIs prepare evaluation plans. Yet, whilst some now have plans in place, others do not. One of the challenges for those preparing such documents is that official guidance is not prescriptive…

ACECQA [Australian Children's Education and Care Quality Authority] has published its fifth occasional paper analysing Quality Area 7 -- Leadership and service management. This completes the suite of occasional papers that cover the four quality areas of the National Quality Standard that are comparatively challenging. Quality Area 7 recognises…

The article explores the organisational impact of evaluation and control mechanisms on universities from the point of view of accountability. Three case studies are analysed with the aim of understanding the significance of these systems both at corporate governance level and in relation to their influence on the behaviour of the academic staff.…

The purpose of this study was to evaluate the implementation of enrollment management at two public universities. The theoretical framework was conceptual and centered on the effectiveness of the implementation process as a pivotal factor in the development of a comprehensive enrollment management operation. This multi-site case study included 14…

This article discusses the importance of mixed-methods research, in particular the value of qualitatively driven mixed-methods research for quantitatively driven domains like educational accountability. The article demonstrates the merits of qualitative thinking by describing a mixed-methods study that focuses on a middle school's system of…

This brief provides district and other educational leaders with research-based information on aligning professional development policies with teacher evaluations to drive more comprehensive human capital management. First, this brief describes an aligned evaluation and professional development system. Next, it discusses existing models and…

The ultimate target of the education and teaching reform in higher education institutions is to improve the quality of teaching and talent training. As a key comprehensive university under the jurisdiction of the provincial government, Heilongjiang University sees its responsibility as training qualified talent to promote local economic…

This study investigated an innovative approach of program evaluation through analyses of student learning logs, demographic data, and end-of-course evaluation surveys in an online K-12 supplemental program. The results support the development of a program evaluation model for decision making on teaching and learning at the K-12 level. A case study…

This book, written by authors representing 12 countries and five continents, is a collection of international perspectives on distance learning and distance learning implementations in higher education. The perspectives are presented in the form of practical case studies of distance learning implementations, research studies on teaching and…

Over the last few years there has been increasing interest in process-based approaches in higher education administration, including "business process modelling" for development of information systems, "process redesign" to remove duplication and bottlenecks, and "process management" to improve operational…

During the first half of the 1990s, the British government turned inspection into an ambitious instrument of educational policy-making. What happens when schools are inspected is the subject of this book. Based on a 3-year study, it answers such questions as "What happens when the inspectors announce that they intend to call?,""How…

There are a several lenses through which quality in higher education can be viewed. One views quality improvement at the macro or university level, another focuses at the micro or educational-delivery level. One sees quality assessment as an administrative "check-off", the other sees quality as a continuous improvement in educational delivery. One…