A growing body of evidence reveals that a central factor in low completion rates for community college students is the "cafeteria" style approach to college, which provides entering students with a dizzying array of choices and little guidance on navigating those choices. A poor decision on which classes to take can cost community…

In Europe there is no common quality assurance framework for the delivery of guidance in higher education. Using a case study approach in four university career guidance services in England, France and Spain, this article aims to study how quality is implemented in university career guidance services in terms of strategy, standards and models,…

The recent educational transformation in South Africa has created much uncertainty and disquiet among teachers who were required to introduce the educational changes in their classrooms. As "foot soldiers" in education, teachers are the implementers of educational innovations. The advent of outcomes-based education (OBE), like any other…

School-based management (SBM) has become a very popular movement over the past decade. The World Bank Education Team's SBM work program emerged out of a need to define the concept more clearly, review the evidence, support impact assessments in various countries, and provide some initial feedback to teams preparing education projects. During the…

This module, one in a series of competency-based administrator instructional packages, focuses on a specific competency that vocational education administrators need to be successful in the area of student services. The purpose of the module is to help the administrator develop skill in defining the broad conceptualization of student services,…