This paper analyses the nature of, and relationship between, a quality service initiative and the concept of strategic human resource development. Hilton International is the case study used for this analysis. The principal finding is that the quality initiative is acting as a catalyst for a strategic approach to human resource development to…

This document contains three papers from a symposium on standards and certification in human resource development (HRD). "Implementing Management Standards in the UK" (Jonathan Winterton, Ruth Winterton) reports on a study that explored the implementation of management standards in 16 organizations and identified 36 key themes and…

This document contains 39 papers and 13 poster presentations from a conference on technological education and national development. The following are among the papers included: "The Future of Technological Education and Vocational Education: UNESCO's (United Nations Educational Scientific and Cultural Organization's) Perspective" (Adnan…