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Satisfaction Surveys as Mechanisms to Assess the Success of an Institution of Higher Learning as an "Inviting Institution": A Case Study
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Brits, H. J. – South African Journal of Higher Education, 2011
This study reflects on an institution of higher learning's study to determine the satisfaction and importance values of questions that relate to services rendered by the institution. This institution's Academic Plan and its teaching and learning strategies underpin theoretically socio-constructivism. This study was conducted from an invitational…
Descriptors: Institutional Characteristics, Institutional Research, Surveys, Reputation