The mission of the Peace Corps (PC) is to promote world peace and friendship. This is accomplished through meeting three goals: (1) To help the people of interested countries in meeting their need for trained men and women; (2) To help promote a better understanding of Americans on the part of the peoples served; and (3) To help promote a better…

This case study presents the Liverpool experience of using social media as an academic library to enhance audience engagement and create a community of users. It looks at the development of social media in the library, focusing on the concerted effort to grow followers and develop a meaningful use of these tools. It considers the value of taking a…

Effective communication is one of the most important resources for successful outreach efforts. This article addresses the benefits that can emerge from successful communication as well as the negative effects that may stem from ineffective communication. A case study of Florida Gulf Coast University Archives, Special Collections, & Digital…

A case study demonstrating how an online narrative featuring the adventures of a cuddly toy penguin, Pablo Penguin (@uoppenguin on Twitter) has been introduced at the University of Portsmouth Library to build trust and engagement between university students and library services and facilities. Evidence for the benefits of anthropomorphic brand…

Today's academic library provides resources that users can access both physically in the library and virtually from academic offices. This increasing availability of online access means that information resources are no longer confined within library walls and librarians need to rethink how their constituents' information needs are being met.…

This paper reports case study findings that reveal diverse patterns of library and information services in five selected rural communities in Thailand. The case study involved site visits to examine documents, archival records, and library collections, to conduct individual focus groups and interviews, and to schedule observations. The patterns of…