Community college libraries and public libraries play a vital role in bridging the digital divide by providing equitable access to technology, internet connectivity, and digital literacy across the United States. Community college libraries support students' academic success by providing access to specialized software, online research tools, and…

Community college and public libraries both serve overlapping populations--including students, job seekers, adult learners, ESL learners, and low-income and underserved communities--playing vital roles in supporting and enriching their local communities. Libraries connect patrons and community members to critical information related to basic needs…

This article uses the case study of developing a collaborative "out-of-hours" virtual enquiry service by members of the Northern Collaboration Group of academic libraries in the north of England to explore the importance of communication and collaboration between academic library services in enhancing student learning. Set within the…

A small, private academic library took the risk of moving from a traditional integrated library system to adopting a system "in the cloud." This case study presents the setting, history, and local needs of the library, including staffing challenges, and explains the decision-making rationale and process. A description of the library's transition…

Purpose: To describe the development of the library management system, e-Granthalaya, for public libraries in India. This is an initiative of the Indian government's National Informatics Centre (NIC). The paper outlines the challenges and the potential of a full-scale deployment of this software at a national level. Design/methodology/approach:…

While the National Library of Medicine created the National Network of Libraries of Medicine (NN/LM) as a network to provide medical and health information, historically few nonmedical academic libraries have participated. University medical libraries and hospital libraries have been the major focus of the Network. Recently, the NNLM has…

The Five Associated University Libraries (FAUL) is an example of a network which is not yet really a network in its own right: it is a free-loader on components of other networks, e.g. NYSILL, national ILL codes, TWX, telephone, UPS, U.S. Mails and the like. In fact, the organization could wake up one day and find all of its objectives met by…

This two-part publication reports on a study of consumer information delivery by library and non-library networks, which involved an extensive literature review, a telephone survey of 620 library networks, the development of an assessment model for the effectiveness of network information delivery, the development of an in-depth guide for…

Integrating news services into an intranet can be tricky. Even within related organizations, slight differences in subscriptions and end-user needs can necessitate different integration approaches. This article examines how the World Bank and the International Monetary Fund took separate approaches to tackle the same integration challenge in…

A study was conducted in order to examine the current state of the art in library network delivery of consumer information services and to develop an assessment model for the effectiveness of network delivery of citizens' information. Based on a comprehensive survey of 620 library networks, typologies for both library and non-library networks…

This study explored recent developments related to the application of telecommunications technology in academic and research libraries. The study focused on 4 topics and 10 libraries exemplifying the topics that were selected for case study. The topics and case study libraries are: (1) local area networks--Cornell University and the University of…

Proceedings of the 1984 CAUSE conference on information management and new technologies are presented. Contents include 49 papers covering seven subject areas: issues in higher education, managing the information resource, innovative technologies, office automation/networking, microcomputer issues and applications, promises and perils of…

J. Kenneth Benson's political economy model for interlibrary cooperation identifies linkages and describes interactions between the environment, the interlibrary organization, and member libraries. A tentative general model for interlibrary organizations based on the Benson model was developed, and the fit of this adjusted model to the realities…

This is a study of 140 unfilled interlibrary loan requests sent to the New York State Interlibrary Loan Network (NYSILL) during October and November, 1968. Detailed information on each case in the study is provided in an appendix to the report. The findings are: (1) the unfilled requests do not differ markedly from filled requests; (2) The quality…

A case study of the Suburban Library System (SLS) was conducted by applying an analytical library network model to data collected during March 1978. Models are developed for describing the intralibrary processing activities encountered at SLS and the other resource libraries in this case study. Alternative routing policies for referring requests…