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The 2015 Enterprise Application Market in Higher Education: Customer Relationship Management Systems
Lang, Leah; Pirani, Judith A. – EDUCAUSE, 2016
Institutions face both challenges and opportunities in communicating with external constituent groups, from marketing new programs to attracting visitors and soliciting alumni. A college or university's tight-knit community of students, alums, and friends adds a special dimension to the higher education experience; bonds formed in college often…
Descriptors: Higher Education, Management Information Systems, Database Management Systems, Institutional Advancement
Waldmann, Steve; Strasburger, Tom – School Business Affairs, 2013
The everyday operations of a school district depend on a network of people, including students, teachers, staff, and administrators. However, the ancillary services staff are really responsible for making the school day run smoothly. They are often the first employees that students see in the morning, either on the school bus or in the cafeteria,…
Descriptors: Risk Management, Ancillary School Services, School Business Officials, Case Studies
Terkla, Dawn Geronimo; Sharkness, Jessica; Cohen, Margaret; Roscoe, Heather S.; Wiseman, Marjorie – Association for Institutional Research (NJ1), 2012
In an age in which information and data are more readily available than ever, it is critical for higher education institutions to develop tools that can communicate essential information to those who make decisions in an easy-to-understand format. One of the tools available for this purpose is a dashboard, a one- to two-page document that presents…
Descriptors: Measurement Equipment, Database Management Systems, Management Information Systems, Educational Indicators
Kesner, Richard M.; Zack, Mike; Russell, Bruce; Dias, Martin – Journal of Learning in Higher Education, 2013
As professional, academic and accrediting bodies have periodically reviewed the need for and content of foundational college curricula in information management, a broad-based consensus has emerged as to what is to be covered in the standard management information systems (MIS) course. Within U.S. business schools today, there is little debate…
Descriptors: Information Management, Teaching Methods, Information Systems, Appropriate Technology
Teer, Harold B.; Teer, Faye P.; Kruck, S. E. – Journal of Marketing Education, 2007
This article presents findings of an empirical investigation of the database marketing (DBM) course in business schools within the United States accredited by the Association to Advance Collegiate Schools of Business. Results indicated that from 2001 to 2005 there was a 52.5% increase in the percentage of business schools offering an undergraduate…
Descriptors: Marketing, Databases, Course Content, Case Studies
van Dyk, Liezl; Conradie, Pieter – Campus-Wide Information Systems, 2007
Purpose: This article seeks to address the interface between individual learning facilitators that use course management systems (CMS) data to support decision-making and course design and institutional infrastructure providers that are responsible for institutional business intelligence. Design/methodology/approach: The design of a data warehouse…
Descriptors: Management Systems, Action Research, Researchers, Knowledge Management
Kugle, Cherry; Smith, Nancy – Data Quality Campaign, 2007
The Data Quality Campaign (DQC) is a national, collaborative effort to encourage and support state policymakers to improve the collection, availability and use of high-quality education data and to implement state longitudinal data systems to improve student achievement. The campaign aims to provide tools and resources that will assist state…
Descriptors: Longitudinal Studies, Case Studies, Management Information Systems, Student Records
Briggs, Linda L. – Campus Technology, 2006
Everyone on your campus needs information, and if your institution is like most schools, you have plenty of it to share. But which types of data warehousing and business intelligence systems you choose, and how accessible, usable, and meaningful those tools make all of that information, remain the big questions for many technologists and…
Descriptors: Information Technology, Management Information Systems, Database Management Systems, Educational Innovation
Center for the Future of Teaching and Learning, 2007
Reliable and current data is the foundation upon which good public policymaking is built. While California collects a good deal of data on its teaching workforce, policymakers have lacked a state-level data and analysis system to provide answers to even some of the most basic questions: How many credential holders actually take jobs? In what types…
Descriptors: State Agencies, Inferences, Teacher Supply and Demand, Management Information Systems
Harvey, Stephen – International Journal of Educational Development, 2004
This article reports on the experiences of the Kimberley Thusanang Project (KTP). It proposes that the project's use of a database system as a management tool represents a significant development in the design of effective education projects in South Africa. The article describes how this system assists project management in overcoming two key…
Descriptors: Foreign Countries, Case Studies, Educational Development, Educational Administration