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Showing 1 to 15 of 19 results Save | Export
Parsons, Earl H. – ProQuest LLC, 2013
Organization leaders manage change through projects to realize specific expected benefits. Under Expectation-Confirmation theory, expected benefits can be used to judge the ongoing viability and final success of the project. Organization leaders often develop management controls to ensure that the expected benefits are defined to allow their use…
Descriptors: Management Systems, Audits (Verification), Failure, Expectation
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Sprangel, Joseph; Stavros, Jacqueline; Cole, Matthew – International Journal of Training and Development, 2011
New forms of organization development are moving from a classical diagnostic perspective to a dialogic perspective. This move includes a focus on exploring positive states of organizing, shared aspirations, and the design of preferred futures as key outcomes of a strategic change process. Training and development that applies the elements of the…
Descriptors: Management Systems, Trust (Psychology), Schools, Environmental Standards
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Wang, Jia – Journal of European Industrial Training, 2010
Purpose: The purpose of this paper is to explore a successful case of a Chinese state-owned enterprise (SOE) as it applied western organization development (OD) approaches. Specifically, this study seeks to answer two questions: How has western organization development and change (OD/C) been applied in one Chinese SOE? and What lessons can be…
Descriptors: Foreign Countries, Organizational Development, Organizational Change, Business Administration
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Lien, Bella Ya-Hui; Hung, Richard Y.; McLean, Gary N. – Human Resource Development Quarterly, 2007
Organizational learning (OL) is about how individuals collect, absorb, and transform information into organizational memory and knowledge. This case study explored how six high-technology firms in Taiwan chose OL as an organization development intervention strategy. Issues included how best to implement OL; how individuals, teams, and…
Descriptors: Program Effectiveness, Foreign Countries, Management Systems, Intervention
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Small, Adrian; Sice, Petia; Venus, Tony – Learning Organization, 2008
Purpose: The purpose of this paper is to set out an argument for a way to design, implement and manage IS with an emphasis on first, the learning that can be created through undertaking the approach, and second, the learning that may be created through using the IS that was implemented. The paper proposes joining two areas of research namely,…
Descriptors: Systems Approach, Information Systems, Methods, Manufacturing
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Powell, Gary N.; Posner, Barry Z. – Group and Organization Studies, 1980
Managers need to be skilled at diagnosing the demands of a situation and flexible in selecting and implementing a change strategy tailored to the demands. A model for selecting appropriate change strategies is presented. (Author)
Descriptors: Administrative Problems, Administrators, Adoption (Ideas), Attitudes
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Shore, Elissa A.; Shore, Harvey H. – Infants and Young Children, 1999
Encourages early-intervention practitioners to recognize the benefits of applying management concepts to the field of social work. A five-function model of management is presented that includes the concepts of planning, organizing, staffing, leadership, and control. Case studies illustrate relevance of the five-function model for improving…
Descriptors: Administrative Organization, Case Studies, Disabilities, Early Intervention
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Harris, John W. – New Directions for Institutional Research, 1993
A question and answer form addresses the experience of Samford University (Alabama) in implementing Total Quality Management and examine the process and results of changing institutional culture. The experience illustrates how important preparation is and how profound the required changes may be. (MSE)
Descriptors: Case Studies, College Planning, Educational Quality, Higher Education
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Winter, Robert S. – New Directions for Institutional Research, 1993
The experience of the University of Illinois at Chicago in learning about the Total Quality Management approach and applying it to the institution are outlined. Four distinct stages of change were identified: awareness creation; establishment of initial teams; development of infrastructure for quality improvement (QI); and institutionalizing the…
Descriptors: Case Studies, Change Strategies, Educational Quality, Higher Education
Bell, Howard W., Jr.; Hanseman, Nancy J. – Business Officer, 1994
An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…
Descriptors: Budgeting, Case Studies, College Administration, Higher Education
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Koberna, Sharon; Walter, Pam – New Directions for Institutional Research, 1993
Rio Salado Community College (Arizona) uses Total Quality Management tools for four purposes: meeting facilitation; process definition; project selection; and data gathering and analysis. Implementation has helped clarify major issues and depersonalize problems, allowing the continuous improvement team or other group to move forward. (MSE)
Descriptors: Case Studies, Educational Quality, Information Utilization, Institutional Research
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Baucom, Kathi; And Others – College and University, 1995
The Total Quality Management (TQM) approach is defined and its implementation at the University of North Carolina-Charlotte in undergraduate admissions is described. Benefits and challenges of TQM are discussed, first from the perspective of the manager responsible for TQM, then from that of a front-line staff member and TQM team member.…
Descriptors: Administrator Attitudes, Case Studies, College Administration, College Admission
Keating, Patrick J.; And Others – Business Officer, 1996
The origins and strategies for change in the administrative structure of Carnegie Mellon University (Pennsylvania) are discussed, including trends within all of higher education and conditions specific to the university. Quality improvement efforts are described briefly. Special attention is given to the institution's procurement-disbursement…
Descriptors: Administrative Organization, Case Studies, Change Strategies, College Administration
St. John, Edward P. – 1977
This case study of Xavier University is part of a study of selected developing colleges and universities funded in the Advanced Program of Title III of the Higher Education Act. Xavier's unique role as the only historically Black Catholic college in the U.S. is noted and its recent financial crisis and resulting need for a sounder management…
Descriptors: Administrative Organization, Black Colleges, Case Studies, College Administration
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Carothers, Robert L.; Sevigny, Mary Lou – New Directions for Institutional Research, 1993
Introduction of the Total Quality Management approach in college administration can create a new awareness of class distinctions among employees and a new demand for respect, dignity, and equity, all essential characteristics of an effective organization. Such employee empowerment has been effective at the University of Rhode Island. (Author/MSE)
Descriptors: Case Studies, College Administration, Educational Quality, Employee Attitudes
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