Organization leaders manage change through projects to realize specific expected benefits. Under Expectation-Confirmation theory, expected benefits can be used to judge the ongoing viability and final success of the project. Organization leaders often develop management controls to ensure that the expected benefits are defined to allow their use…

Reorganization of the information systems at Indiana University is chronicled and the role of computing services in linking all parts of the institution in support of both education and administration is discussed. Involvement of planning and policy groups in developing directions and initiatives is also outlined. (MSE)

An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…

What types of personal support are critical in helping teachers to integrate technology? How can adult education programs provide this support and who is best equipped to provide it? What organizational implications should program administrators consider when institutionalizing this personal support infrastructure? The experiences of eight adult…

In this book, the former coordinator of the Technical Assistance Project of the African Association for Literacy and Adult Education (AALAE) provides an insider's account of the corruption, political management, and organizational mismanagement of the AALAE in 1991-1996. Chapter 1 introduces six myths regarding nongovernmental organizations…

Efforts to integrate the delivery of human service programs (HSP) in Colorado's El Paso County and Mesa County were examined through site visits and meetings with 34 members of HSP staff in both counties. The site visits confirmed that staff and management of HSP in both counties have implemented a series of client-centered processes to provide…

Washington Works is a nonprofit organization founded in Seattle, Washington, in 1992 to help low-income women improve their lives and the lives of their children by teaching them to think differently about themselves. The program offered courses in personal effectiveness training, basic skills training, office skills development, and job search…

This book, which is intended as a resource for individuals and organizations involved in adult and community education, presents guidelines and activities to assist in enhancing organizational effectiveness in adult and community education. The following are among the topics discussed: (1) experiencing professional and organizational development…

Issues in developing the institutional structures to deliver cross-sectoral education and training were examined in a study of five Australian single-sector higher education institutions with various institutional arrangements with the vocational education and training (VET) sector and five dual-sector universities. Data were collected from the…