This chapter provides a conceptual model that institutional research professionals can use to develop contextual intelligence of issues of interest in higher education with the use of case studies from peer institutions. The model draws from the metaphor of the "divided brain" and how the two hemispheres must work together with both…

This qualitative single case study explored how customer facing professionals (CFPs) adapt to changing customer needs in a digital environment. This study focuses on: (1) Changing customer needs; (2) Competencies needed in a digital environment; (3) How they learn; and (4) What factors help or hinder their success. The site is a global Human…

Purpose: Empirical research on leadership for social justice is in progress in many parts of the world. The purpose of this paper is to explore principals' school-leadership journeys in response to social-justice issues caused by specific contextual changes at times of uncertainty. It seeks to answer the following key questions: What…

This study forms part of a wider comparative research project investigating the mechanisms and outcomes of school-based curriculum (SBC) development in kindergartens between the two neighbouring cities of Hong Kong and Shenzhen, under the umbrella of 'one country, two systems'. This comparison will help to clarify how sociocultural contexts may…

Adolescent learners stand to benefit when history teachers center their practice on investigating open-ended questions, interrogating evidence, and constructing persuasive arguments. Taking up this kind of teaching requires professional development (PD) experiences that are sustained, subject-specific, learning-focused, and collaborative and that…

External stakeholders have increasingly participated in instructional and training activities in higher education; however, their contribution has not yet been adequately documented, especially in non-Western university contexts. This article reports a study that examined external stakeholders' roles and factors influencing their participation in…

We have examined an experienced chemistry teacher's pedagogical content knowledge (PCK) of teaching with practical work in China. Based on the well-known PCK model by Magnusson S. J., Krajcik J. and Borko H., (1999), "Nature, sources, and development of pedagogical content knowledge for science teaching," in Gess-Newsome J. and Lederman…

In this article, we present one fourth grader's unaided and illustration-aided retellings of "The Other Side." Using a qualitative clinical case study approach, we examine comprehending activity in these retellings using microethnographic discourse analysis in conjunction with dialogic self theory and a transactional model of reading.…

The process of becoming a qualitative researcher is fraught with challenges that are not always knowable prior to engaging in research. Coursework, reading, discussions, and writing about the process provide a foundation but cannot replace the experiential value of engaging in research. This autobiographical intrinsic case study describes the…

Since the 1990s many strength-based assessments (for example, inventories, checklists, interview schedules) have been developed for use with children and young people, but these have offered a limited appraisal of the contexts in which strengths are present. In this study a new form of contextualised strength-based assessment was used within the…

The study described here is a case analysis of an emergent bilingual and her English literacy development. Mobilizing identity theory, the study explores ways in which the young girl's language and literacy identities played out across the large group, small group, and tutorial settings for instruction. The study took place over one school year.…

In this paper, we study the phenomenon of linguistic mudes or transformations in linguistic practices, in the case of highly proficient speakers of Irish, Basque and Catalan and we investigate the extent to which speakers in the three contexts share ideologies and experiences related to the process. Such an investigation will deepen understanding…

This paper aims to deal with lingering governance issues of a prestigious university in a developing country of Southeast Asia. It provides a description of environments, changes, and university stakeholders' perceptions in terms of governance arrangements of Chiang Mai University (CMU), which was selected as a National Research University in…

Over the past decade, the independent school landscape in the U.S. and Hawai'i has experienced a dramatic transformation resulting in school closures, consolidations, and attempts at expansions. Leadership of organizational change, particularly within complex contexts undergoing highly dynamic and disruptive forces, is long understood as…

The population of English language learners (ELLs) and the number of charter school students have both increased rapidly over the past two decades, but no existing research has examined the role that charter school authorizers play to ensure that ELLs have equitable access to charter schools and that those schools implement research-based programs…