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Glogoff, Stuart J. – 1978
Reference statistics were collected and analyzed for a three-year period from Fall 1975 to Summer 1976 at the Pennsylvania State University Main Undergraduate Library. Reference questions were classified and recorded in three categories: (1) search, (2) ready reference, and (3) directional. Hour of question, interlibrary loan, book, and telephone…
Descriptors: Case Studies, College Libraries, Data Analysis, Data Collection