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Direct linkEoyang, Glenda H. – Performance Improvement Quarterly, 2007
Complex human interactions involve more than just performance toward pre-determined goals. For this reason, systems that measure and seek to improve performance must adapt to a wide range of ever-changing patterns of individual and group behavior. Historically, HPT professionals have recognized these complexities and responded in a variety of…
Descriptors: Group Behavior, Social Sciences, Community Change, Performance Technology
