Organizations commonly engage in long range planning to direct decisions. Scenario planning, one method of private sector planning, is recognized as useful when organizations are facing uncertainty. Scenario planning engages the organization in a process that produces plausible stories, called scenarios, describing the organization in several…

This paper is a reflection on my journey in a work-based (WB) research project while completing my PhD at a large Australian university. The paper explores issues that arose as I studied strategic change in the university and my role evolved from that of a "change agent" working as part of a project team to that of a researcher. A case…

Research supervision development often focuses on improving the quality of researcher/student interactions and outcomes. Hence, academic development activity is usually oriented towards the development of individual capacities and practices. More recently, however, the focus has changed to the research enhancement needs of twenty-first century…

The increase in student numbers and the decline in the average unit of resource since the 1990s together with the changes brought about by rising student expectations are familiar circumstances to anyone working in higher education. The authors perceive this as part of the move towards a consumer culture in the public sector. This paper gives an…

This study examined use of a strategic planning process to reinvent a corporate training department. The naturalistic case describes how the corporate training function gained credibility and influence with senior management, developed alignment with organizational goals, and began transforming the function into a performance improvement…

Purpose: The purpose of this paper is to add to the emerging literatures on organizational learning and strategic management by developing a practice perspective on strategic organizational learning (SOL). While the literature on SOL has been growing, much of it has targeted exclusively practitioners and has not yet elaborated the mechanics and…

This paper reports on a study that took place in a faculty of humanities and social sciences at a UK university. The institution had recently undergone a radical restructure and the vision for the future presented by the new senior management team highlighted internationalization as one of four major areas for growth. The internationalization…

Discusses how organizations are gaining a competitive edge in a global business environment through learning and highlights a learning organization implementation case study of a division of Ford Motor Company. Examines the strategic initiative; performance improvement results; individual learning, including interpersonal development and…

When Palmdale School District and Pivot Learning Partners entered into their first contract in 2006, neither organization foresaw the magnitude and complexity the relationship would take over time. Pivot Learning Partners (formerly known as Springboard Schools) is a non-profit service provider that first entered the Palmdale School District…

Encourages early-intervention practitioners to recognize the benefits of applying management concepts to the field of social work. A five-function model of management is presented that includes the concepts of planning, organizing, staffing, leadership, and control. Case studies illustrate relevance of the five-function model for improving…

Since the beginning of the 1990s, the University of Botswana has embarked on a series of organizational change strategies. In 1998-1990, the University engaged an external Review Commission to undertake a comprehensive institutional analysis, and, at about the same time, the University acquired a computerized administrative information system with…

This paper presents the results of a research study conducted in fall 1999 to examine the challenges facing higher educational institutions in migrating to distance learning. The study consisted of five case studies conducted at higher educational institutions in Pennsylvania. At each institution the researchers interviewed the president and other…

This book shows organizations how to move beyond the initial phases of setting up a distance training program to making it a part of the strategic planning process, including infrastructure, budget, staffing, and policy planning. It examines distance training programs in 17 leading-edge for-profit, nonprofit, and government organizations,…

This report argues that instructional improvement, which goes hand-in-hand with efforts at education reform, can be promoted through the strategic use of human resource management (HRM) practices at the school, district, and state levels. The authors present information from the organizational and management literatures on how firms in several…

Implementing an incentives-based budget system at a large public research university significantly redirected internal funds while producing notable organizational and financial surprises. For example, units did not increase their "hoarding" of students, contrary to some expectations. The findings point to several issues for further…